Frequently Asked Questions
How do I authorize HealthKit access?
When you first use FitState AI, the app will request HealthKit access permissions. You can select which health data types to share in the authorization dialog. You can also manage permissions anytime in iOS Settings > Privacy & Security > Health > FitState AI.
Why is my health data not showing?
Please ensure: 1) HealthKit access is authorized; 2) Your iPhone Health app has data; 3) Correct data types are selected. If the issue persists, try re-authorizing or restarting the app.
How is the state score calculated?
FitState AI uses AI algorithms to analyze your health indicators, including steps, heart rate, sleep, active energy, etc., to calculate a comprehensive 0-10 state score. Higher scores indicate better physical condition.
Is my data secure?
Absolutely. All health data is stored only on your device locally. We do not upload to any servers. Data is protected using Apple's standard encryption mechanisms.
How do I switch languages?
Open FitState AI, go to the "Profile" page, tap "Language" option, and select "English" or "Chinese" to switch.
Which iOS versions are supported?
FitState AI supports iOS 16.0 and above. For the best experience, we recommend using the latest version of iOS.
Contact Us
If you have other questions or need help, please contact us:
Email: support@fitstate.ai
Website: https://fitstate.ai
We will respond to your email within 24 hours.