Thank you for using PetAI Pro. If you encounter any issues while using the app, please contact us through the following methods.
Support Email
support@petai.appPlease ensure the environment is relatively quiet and avoid background noise interference. It is recommended to use the app within 1-2 meters of your pet. Environmental calibration is recommended for first-time use.
Please ensure your pet's face is clearly visible and well-lit. Avoid backlit or dark environments. Multiple angles including front and side views are supported.
You can manage or cancel your subscription in iOS Settings > Apple ID > Subscriptions. After cancellation, you can continue to use premium features until the end of the current subscription period.
No. All audio and image data is processed locally on your device. We do not collect or upload any data.
Currently, sound recognition and behavior analysis are mainly supported for cats and dogs. More pet types will be supported in future versions.